AD Facility Privacy Policy
Effective Date: 21.04.2024
At AD Facility, we are committed to protecting the privacy and security of personal information provided to us by our users, staff, and customers. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
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- 1. Collection of Personal Information
We collect personal information when you:Use our website or mobile app
Engage our services
Contact us for inquiries or support
Apply for employment
Interact with our staff
Types of personal information we may collect include:
Full name, date of birth, and contact details (e.g., address, email, phone number)
Employment information (e.g., job title, resume, qualifications)
Financial information (e.g., billing details)
Technical data (e.g., IP address, usage patterns)
Other personal information relevant to your relationship with AD Facility
- 2. How We Collect Information
We collect personal information directly from you through:Website and app registration forms
Employment applications
Contact forms
Surveys and feedback
Communications with our customer support team
All data collected is managed in-house, and we do not use third-party plugins or external software to collect or manage your personal information.
- 3. Use of Personal Information
We use the information we collect for the following purposes:To provide and improve our cleaning and facility services
To manage staff employment, including payroll and human resources
To process payments and issue invoices
To respond to inquiries and provide support
To monitor and analyze the usage of our website and app
To comply with legal obligations (e.g., workplace safety, tax requirements)
We do not share your personal information with third-party service providers or external software platforms. All data is securely managed internally by AD Facility.
- 4. Disclosure of Personal Information
We are committed to ensuring your personal information remains private. We do not share, sell, or disclose personal information to any third parties, except where required by law, such as:Regulatory authorities or law enforcement
In compliance with legal obligations (e.g., WHS regulations, tax requirements)
Rest assured, your personal information will not be sold, rented, or shared with third parties under any other circumstances.
- 5. Data Security
We take stringent measures to protect your personal information from misuse, loss, and unauthorized access. Our security practices include:
Encryption of sensitive data
Secure internal server infrastructure
Regular system updates and security audits
Access controls and user authentication
In the rare event of a data breach, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with Australian law.
- 6. Accessing and Correcting Personal Information
You have the right to request access to or correction of your personal information held by AD Facility. To make a request, please contact us using the details provided below.
- 7. No Use of Cookies or Third-Party Tracking
We do not use third-party cookies, tracking technologies, or plugins to collect or monitor your usage data. Any data collected through our website or app is for internal purposes only, such as improving user experience and service delivery.
- 8. No Third-Party Links or Integrations
Our website and app are completely free from third-party links, plugins, or software. This ensures that no external parties are involved in collecting or processing your personal data, guaranteeing that your information stays within our secure infrastructure.
- 9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. We will notify users of any significant changes by posting the updated policy on our website and app. Please check this page periodically for updates.
- 10. Complaints
If you believe that we have breached your privacy rights or have concerns about how we handle your personal information, please contact us. We will respond to your complaint within a reasonable timeframe.
- 11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
AD Facility Services
Email: [email protected]
